By purchasing or using any services offered by Dropyway LLC ("we," "us," or "our"), you ("the client") agree to be bound by these Terms of Service. Please read them carefully before proceeding with any purchase.
Note: If you do not agree to these terms, do not purchase or use our services.
We provide book publishing and marketing support services as explicitly defined in the written invoice or service agreement provided to you before payment. Services are strictly limited to those stated in that agreement.
We do not begin any work until a written scope has been agreed upon and payment has been confirmed. Any additional services requested after the original agreement may require a separate invoice and agreement.
Dropyway LLC provides publishing and marketing support services only. We expressly do not guarantee any of the following:
All outcomes depend on market conditions, platform algorithms, audience behavior, book quality, pricing, and other factors entirely beyond our control. Purchasing our services does not guarantee any business or commercial result.
All services are governed by a written invoice issued before payment. Each invoice will specify:
By completing payment, you confirm you have reviewed and agree to the invoice and these Terms of Service.
To enable timely and accurate delivery of services, you agree to:
Delays caused by incomplete, inaccurate, or late client input may affect delivery timelines. Dropyway LLC is not liable for delays attributable to the client.
Estimated timelines are as follows and will be confirmed in your service agreement:
Timelines may vary depending on project scope and client responsiveness. We will communicate any significant delays promptly.
Reasonable revisions are included as specified per service in your agreement. Additional revisions beyond the agreed scope may be subject to additional charges, which will be communicated and invoiced separately before further work proceeds.
All services are initiated after full payment is received and confirmed. All payments are processed securely through our payment processor. Invoices clearly define all deliverables, timelines, and costs before payment is collected.
You agree to contact Dropyway LLC directly at info@dropyway.com to resolve any concern before initiating a chargeback or dispute with your bank or payment provider.
Important: Unjustified chargebacks — particularly where services have been delivered as agreed — may result in suspension of services and may be subject to legal action under the laws of the Commonwealth of Virginia.
Upon full payment and delivery, you retain ownership of the final deliverables created specifically for your project. Dropyway LLC retains ownership of general processes, templates, and methodologies developed independently. You warrant that all content and materials provided to us are lawfully owned or licensed and do not infringe on any third-party intellectual property rights.
To the fullest extent permitted by applicable law, Dropyway LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability to any client shall not exceed the total amount paid by that client for the specific service giving rise to the claim.
These Terms of Service are governed by and construed in accordance with the laws of the United States and the Commonwealth of Virginia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Virginia.
We reserve the right to update these Terms at any time. Changes take effect upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised terms.